- [Instructor] In this video, I want to talk to you
about pending status for your users.
If you look here at my Project Admin,
I'm looking at my Project Members list,
and notice that one of my users is listed as status pending,
and if you look at their name
it just simply says New Member, right?
Now, I do see that user's email address
and I did fill in their company and their role.
So I was able to do that regardless of the fact
that they are still a pending user.
Now, what pending usually means is
that they haven't yet responded to an email
that they got from Autodesk
to activate their account, but despite that,
we can still go forward and actually add that user
to the project and configure them without having to wait
for them to deal with that status.
So that's actually a nice feature
so that we don't have to be halted in our work
while we're waiting for this user to activate their account.
So let's say I wanted to add this pending user
to one of my teams.
So I'll come over here to Services
and then click Design Collaboration,
and that will display my list of teams.
And then I want to add this user to my architecture team.
So, I will check Architecture here,
click manage team members,
and then since I don't have their name yet,
they're listed as New Member,
what I'm going to do is just type in
their full email address here.
So that'll show up on the list, I'll choose that,
and then for the permission level
it defaults to view and edit, but in this case,
let's say that for estimation purposes only,
because this is my estimator,
they really only need view-level access.
So, I'll change that to view only and click Add.
And you can see that they're listed here
by their email address currently
because, again, their name isn't recorded yet,
but it was easy for us to go ahead and add them
to a team even though they are still listed
as a pending user.
So I'll go ahead and close out of there,
and then back to my Members tab.
How do we actually address that pending status?
Well, there's nothing that you and I can do.
We need to just simply contact Julie and say,
hey, you're still listed as pending,
look for an email in your inbox.
So we do that and then Julie tells us,
well, I'm sorry, I don't see any email.
So it's all the usual stuff,
check your spam folder, are you sure?
But if need be, you could check the box
next to that user and you could resend the invitation,
so it's actually possible for you to send it a second time.
So let's take a look at this from Julie's desk
and see what she would see on her end.
So let's say we're over here at Julie's desk
and she tries to sign in.
So I'll click Sign-in, and we'll put in our username.
And then it occurs to Julie,
well, I'm not sure what my password is.
So there's a little forgot thing right here,
and when I click that, it's going to display this message
that says, Complete the reregistration that was sent to you
via email for this account.
That's the nice thing is that it'll actually kind of give you
some clue that there's what the issue is,
so this user hasn't registered yet, right?
So let's close out of there.
And here is Julie's email account now
and there's this invitation right here,
and it says Invitation to Nadia's Garden,
and there's this Activate your membership right here.
So, I'll go ahead and click that,
and because Julie doesn't actually have
an Autodesk account yet,
it's going to take us right to the page
where she can create a new Autodesk account.
So we've done this before, fill in the information,
create the account.
If she wants to receive electronic messages from Autodesk,
she can check that, and then click Done.
So now I'll switch back over to BIM 360,
I'll click Sign-in.
Put in the password.
And then it take me to Nadia's Garden.
Now, when you first log in to any project,
they usually have some messages here for you,
so you can see here that you Julie's being greeted
with a message about more filtering
and partner card options,
so she can read that and then click OK,
and then she's on the main insight homepage
for Nadia's Garden.
And then if we leave Julie's desk
and go back over to my desk,
where I am logged back in as the admin for this account
and I click on Nadia's Garden,
you will now see that Julie Parker
is listed instead of New Member,
and her status is listed as Active.
If ever you run into a situation
where you have a pending user,
it doesn't prevent you from configuring that user
in your project, but it is a pretty good idea for you
to encourage that person to activate
their account as quickly as they can.