- [Instructor] I'd like to take a few moments
to talk about a topic that we don't
really like to think about too much
and that's what happens when there are outages
to BIM 360 Design.
So, as much as we would like to have the service
available all the time, 24/7,
there will of course be times
when the service will go down.
Like any cloud based service,
it's dependent on a variety of factors
to keep it up and running.
I would like to stress that Autodesk takes
the health of BIM 360 very seriously.
And they work very hard to make sure
that they have as much up time and as few outages
as possible.
The service is hosted on Amazon AWS,
Amazon Web Services,
so it's a very robust foundation that it's built upon.
And, when there are outages,
they work nonstop to minimize their impact
and the duration.
So, what happens when there are outages?
Well, there's a few things that you can do.
Naturally, you might notice some degradation in the service
from time to time.
There are sometimes even banners that will appear
within the browser window indicating
that there are some slowdowns or what have you.
But, what you can actually do is subscribe to
an email service,
and that's what I've done,
and so there are emails that you will get
that will tell you what the current health
of the service is.
So, I've kept a few of them here.
And will just show you what some of these look like.
So from time to time when I receive these
I keep them in a folder.
So this particular one was very general.
Just said that Cloud Worksharing was experiencing
an unplanned outage.
This one was a little bit more detailed.
They actually listed each service
and which parts of it were offline.
So this was a little bit more serious outage.
And then, this is the email that we want to receive.
This is the one that says, yay,
where everything's back and we're back online again.
You can resume normal operations.
In my experience, most of these outages are short lived.
And so it does provide some inconvenience to the team,
but if you can try not to panic too much,
and devote your energies towards other tasks
that maybe don't rely as much on the cloud service,
then you can ride out the outage
and it usually will be resolved shortly.
Sometimes in a matter of minutes
or hours at the most.
I've never really seen an outage go longer
than an hour or so.
And, usually they're much shorter than that.
There is a button here in these emails
that says Visit the Health Dashboard.
And if you do that,
you will get to this page.
This is health.autodesk.com.
And this lists out all of the web based services.
And at the time of this recording,
you can see that everything
is currently working as expected.
So this is what we want it to say all of the time.
But there will be those occasions
where something will not be working.
So Fully Operational is what we want.
Degraded is not great,
but the service is still up.
And then of course, Down is what we won't want.
That's the worst scenario.
So Revit Cloud Worksharing
is what we're concerned with right here.
But, you can see there are several other web based services.
So Autodesk has invested an awful lot of infrastructure
into this and they work very hard
to make sure that these things are online
as much as humanly possible.
Now right up here there's a Health Subscription button.
And you can click that
and you can actually choose Yes or No
for any of these.
And so if one of these services goes down,
that's when you'll get those emails
that I was just showing you.
So you can kind of go through this,
make sure you're logged in as yourself,
and then go through this and decide
which services you want to receive an email for
and which ones you don't.
And then, you'll be subscribed to those
and you'll get email notifications as they occur.