So that's look at communication and reporting specifically at reports because reports are program managers
way of formally communicating to the stakeholders about the progress of the project.
That's a program management report is a summary overview of the current status of the program and a
formal record of that status given time for the stakeholders and it's there to make sure that the benefits
are being realized.
So in the report it might include a number of things one of which would be a status update showing the
work that's being completed and the work that's due to come up.
And also how much budget has been spent as well as what budget is left.
You want to include performance and health reports for the different projects within the program and
you might want to highlight them in the traffic lights or rag system which means red amber Green were
green.
Projects are projects are running on track and everything's fine.
No projects are the ones where some of the risks of materialized into issues.
But they'd be managed or mitigated effectively.
And then red means are a serious issue has arisen and the recovery plan might be needed in order to
get the program or project back on track.
You also want to include the risk assessment or Red report of course on the schedule or project plan
and you're going to want to make sure you have regular meetings with the program board and stakeholders
to communicate your reports.
So let's look at some common failings for reporting so that you don't fall into these traps.
First on being using poor communication channels and methods which aren't suited for the audience so
you might end up include in too much or too little detail for the audience both of which are detrimental
too much detail means that the audience may not understand what's going on until a little detail might
mean that they're not getting enough detail for them to to do their job.
You also may end up using the wrong types of images and diagrams which basically don't make sense to
the audience.
So you're going to want to think about the different communicate communication channels and the audience
that you're communicating to.
Another way of our common failings is lack of honest communication the unwillingness to communicate.
Bad news.
So basically this is not asking for help when it's needed because you feel like it might show a sign
of you personally struggling.
But the problem with this is if those problems continue and even spiral out of control it's better to
own up to them and get help early so that you can solve them early instead of waiting and letting them
get into a bigger and bigger problem.
Further down in the future.
So I conclude program management report and I'll leave some examples of program management templates
in the park available with this course.