The next definition in this chain of definitions is related to competitors. Quality is superiority to your 2
competitors. 3
How much better you are when compared to your competitors? 4
That's what decides your quality. 5
You cannot produce an ideal product or an ideal service. There could always be chance to improve something. 6
But when it comes to competitors how you stand against your competitors that's what will decide whether 7
you'll sell the product or your competitor sell the product to this particular customer. 8
So this is another way to look at quality. 9
How you compare against your competitors?