Index of /Quality Management for Business Excellence/2. Garvin's Eight Dimensions of Quality/

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1.  Garvin's Eight Dimensions of Quality .mp4      21-Jan-2026 19:09      6M
1.  Garvin's Eight Dimensions of Quality .srt      21-Jan-2026 19:07    1592
2. 1. Performance (Garvin's Eight Dimensions of..> 21-Jan-2026 19:09      7M
2. 1. Performance (Garvin's Eight Dimensions of..> 21-Jan-2026 19:07    1492
3. 2. Features (Garvin's Eight Dimensions of Qu..> 21-Jan-2026 19:09      5M
3. 2. Features (Garvin's Eight Dimensions of Qu..> 21-Jan-2026 19:07     713
4. 3. Reliability (Garvin's Eight Dimensions of..> 21-Jan-2026 19:09      8M
4. 3. Reliability (Garvin's Eight Dimensions of..> 21-Jan-2026 19:07    1216
5. 4. Conformance (Garvin's Eight Dimensions of..> 21-Jan-2026 19:09      6M
5. 4. Conformance (Garvin's Eight Dimensions of..> 21-Jan-2026 19:07    1142
6. 5. Durability (Garvin's Eight Dimensions of ..> 21-Jan-2026 19:09      5M
6. 5. Durability (Garvin's Eight Dimensions of ..> 21-Jan-2026 19:07     853
7. 6. Serviceability (Garvin's Eight Dimensions..> 21-Jan-2026 19:09      8M
7. 6. Serviceability (Garvin's Eight Dimensions..> 21-Jan-2026 19:07    1246
8. 7. Aesthetics (Garvin's Eight Dimensions of ..> 21-Jan-2026 19:08      4M
8. 7. Aesthetics (Garvin's Eight Dimensions of ..> 21-Jan-2026 19:07    1280
9. 8. Perceived Quality (Garvin's Eight Dimensi..> 21-Jan-2026 19:09     15M
9. 8. Perceived Quality (Garvin's Eight Dimensi..> 21-Jan-2026 19:07    2774