The first Dimension in these eight Dimensions of Quality is Performance. 2
Performance is the primary operating characteristic. 3
This is the basic thing. 4
This is the basic purpose of the product. 5
Then we are trying to understand these eight Dimensioms 6
let's take an example of a car. 7
If you are planning to buy a car how would you be looking at these eight Dimensions of Quality. 8
So when it comes to Performance, the things which you will be looking as is the basic things, these are 9
the basic requirements of that particular product. 10
That's what you'll be seeing in performance. 11
Most of the characteristics related to performance are measurable. 12
You can measure when you're comparing two cars you can compare these cars based on the engine size, based 13
on number of seats. 14
All these things you can objectively compare with each other. 15
That's a part of performance here.