The definition of Quality Assurance is that all the planned and systematic activities implemented within 2
the quality system that can be demonstrated to provide confidence that a product or service will fulfill 3
the requirements for quality. 4
And once again any official definition is sort of confusing so let's understand this as well. 5
So the first thing in Quality Assurance is that we need to ensure that all the planned activities are 6
implemented. So whatever we have planned for manufacturing that product the product which we were talking 7
earlier. 8
So whatever activities we plan we will make sure that those are implemented. 9
We make sure that there is a system for doing all those things. 10
The whole purpose of Quality Assurance is that this should be able to provide confidence that the product 11
meets the requirement. 12
There are many ways to provide confidence, you can provide confidence to your management, confidence to 13
your customers by ensuring that you have documented whatever activity you are doing. 14
So in summary what our activities you do to ensure your client, to ensure your management that the requirements 15
are being met is Quality Assurance. 16
And now let's go to the next slide and look at the difference between Quality Assurance and Quality 17
Control. 18
There is an overlap between Quality Control and Quality Assurance. 19
But then there are different focuses in each of these. So let's understand that on the next slide.