Come into this tenth point given by Demming which is Eliminate Numerical Goals, Posters and Slogans. 2
So basically slogans assume that the quality problem is because of people not because of system 3
but the fact is whatever problems you are having those are because of the system what you have. 4
You need to improve system rather than blaming people for those problems. 5
Putting slogans indirectly tells that the problem is because of people when you tell people that 6
make sure that you make things right what you are assuming is that people are not doing the right thing. 7
So that's what Demming is suggesting in this point number ten 8
that we need to Eliminate Numerical Goals, Posters, Slogans and when I say numerical goals. 9
That means looking at a zero defect, motivational posters, slogans because all these things mean nothing 10
whatever problems and issues your organization is having. 11
Most of these are because of system not because of people who were working on those systems. 12
So if your organization puts a target of zero defect, put all those nice motivational posters around 13
the factory, asking workers to work towards zero defect and since the problem is because of system, workers 14
will not be able to achieve zero defect. 15
What indirectly that will lead to is a worker de- motivation because workers know that they need to 16
make a zero defect but they are not able to produce zero defect that in fact will lead to de-motivation 17
in workers. 18
So this was point number ten given by Demming.