The next point which is point number twelve given by Demming is that Remove Barriers to Pride in Workmanship. 2
And what does that mean is Deming says that remove Barrier that robs hourly workers and management 3
of their right to pride of workmanship. 4
What does that mean. 5
People need to be proud of whatever they are doing. 6
When we put people against each other. 7
And the classic case of that is annual merit rating where we rate each individual based on a number 8
of factors. 9
So when you rate people on number of factors what does that mean. 10
Basically what they are doing is you are comparing people against each other. 11
You are competing people. 12
So the result of that is people compete against each other. 13
They are not team worker. 14
Because here individual wins at the end of the day, 15
at the end of the year when you're looking for the increment and that increment is based on your merit 16
score, to get that score what you need to do is you need to be better than others that what you actually 17
need to do. 18
And what does that mean is that you don't need to be a team player. 19
So what does this annual rating does is basically this destroys the team environment because here 20
people are rated individually. 21
So people compete against each other. 22
There is no question of having a team work. 23
There's no question of having pride in what people do as a part of that organization as a whole 24
organization. 25
Here what matters is how people do individually 26
if you have a merit system. So Deming was against having merit system, Deming was against having anything 27
which let people compete against each other rather than working together towards the common objective. 28
So this is the twelth principle provided by Demming which is Remove Barriers to Pride in Workmanship.