In the previous section we talk about the types of wastes and we talked about non value added activities 1
how we can remove that how we can identify that. 2
Now in this section we will be talking about seven basic quality tools. 3
These are the tools which can help you in improving the quality in your own work area. 4
The history of these tools go back to the period of 1950 and 1960. 5
Earlier when we talked about the history of quality we said that 1950 1960 was a golden era for quality 6
management. 7
That was the time when lots of tools. 8
Lot of techniques. 9
Lot of philosophies were developed in Japan. 10
This is one of those things which were emphasized in 1950 - 1960 period of time these were emphasized 11
by quality guru Ishikawa and all the quality circle members and quality circle members are the people 12
who work together to work on a particular problem. 13
So a group of five six seven workers people who are working on a machine people who are working on a 14
process they will meet together and work on a problem. 15
So these people who are part of quality circle these people were taught these seven quality tools to 16
solve their problems to improve the processes. 17
So when we are looking at these tools remember that we are talking of 1950 -1960 time when there were 18
no PCs no laptops no smartphones in absence of those facilities which we today take for granted having a laptop 19
having a PC we take it for granted. 20
We don't these people used to work with these tools. 21
At that time using a piece of paper and a pen. 22
So once you look at these tools to look from that point of view that people even at that time were using 23
these to improve quality. 24
Today we have lots of software which can help us in making these things quicker and faster. 25
But still the basic concepts still remains the same. 26
These tools are still applicable today as well. 27
So whatever work you are doing you can use one of these tools one or more of these tools to improve 28
your processes. 29
Let's look at the list of those seven basic quality tools. 30
And then we will go one by one and look at each of these.